Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
What Our Customers Are Saying
"I now can go into an area of my yard after dark and just by my motion the light turns on and lights up my whole side yard perfectly! Not only am I pleased with that. The in-color, night vision option is great quality and something I would love in each of my outdoor security cameras."
Best camera for price
"I was living in an area where people were getting beat up regularly. This is my 2nd security camera and I love the picture quality, and can do motion sensing and human detection, I mounted this one beside the window so I can see what is in front of my house."
Work well for my problem
"The blurs cam was recommended by many you tubers and are hands down one of the best cameras I have purchased. We have it installed upside down and use it as a baby monitor. Installation was easy and fast, and the picture quality is great during the day and night time."
Great for home security
"So far, my experience has been great. Easy installation and setup. Nice clear picture. Motion sensing has been working great. A Micro SD card is included if you wish to save some clips. Great camera for home security purposes. Headed out on vacation with peace of mind."
Good wireless camera with app access
"This is a good wireless battery-operated camera with app access. Set up is pretty easy and it will record short clips when motion is detected. To view the playback from the app, there is a 5-10 second delay in accessing the feed. It comes with a 32GB micro SD card to record clips on."
Frequently asked questions
Have questions? We’re here to help
How long does it take to complete an order?
Can I inspect the goods before receiving them?
Yes, you can check the quality of the goods before proceeding to payment.
What should I do if there is a problem with my custom order?
We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned for a free replacement.
How long does shipping usually take?
Shipping takes between 2 and 3 business days for standard delivery. We do offer next-day delivery if your need is urgent.
When does the camera record?
Recordings are available with select monitoring plans. Based on the plan selected by the owner, the camera will record the following events: alarms, disarming your security system, motion detection, user-triggered recording, secret alerts (when enabled), duress alarm, silent panic button, entry delay, and power restored.
Do I need to be on a wifi network when using the camera?
Yes. All SimpliSafe cameras require WiFi for set up and use. Our cameras are designed to work with 2.4 GHz WiFi networks in order to provide wider coverage and penetrate walls. All WiFi networks support 2.4 GHz. Being on WiFi allows you to connect cameras to your system, stream live video, view and download recordings*; access the SimpliSafe app and control your system from anywhere; enable Video Verification*, arm your system using Google Assistant or Alexa* and retrieve and download necessary firmware updates for your system and devices. *with select monitoring plans.